Qualities of an excellent trekking guide or trek leader
Qualities of an excellent trekking guide or trek leader.
To be an excellent trek leader, one not only needs to have charisma, knowledge, communication skills, storytelling abilities, organizational skills; sometimes you also need to be a father figure, psychologist, counsellor, even a mediator, and a mentor to not only to the clients but the support crew as well. On infrequent occasions, even a lead manager of crisis and a Wilderness First Responder.
On a recent recruitment effort, several “top-notch” City Tour guides interviewed for their thoughts on Trek leaders’ job. Most of them were doubtful about their fitness and ability to handle the’ mountains’ ‘ hardships and discomforts. They preferred the much easier job of guiding in the urban areas with comfortable hotels, good food – basically the “Good easy” life as a guide.
This interview has reconfirmed our previous belief that great trek leaders are true gems and worth their gold weight.
1. Charismatic personality:
No matter the size of the group, there’s often just one main leader for each trek. Unlike in city tours, a trek leader is in charge of making the trekkers happy and looking after his team members’ welfare in the support crew. The clients will be expecting not only information but also entertainment. A trekking group leader needs to have an abundance of charisma, and a sense of humour is a bonus.
2. Knowledge is paramount:
Charismatic leaders are great, but they cannot have charm alone. A great trek leader needs to know what they are talking about: from facts, figures to the weather forecast for the coming days. Give summaries on the subjects you are talking about and ask them if anyone wants to hear more details. Don’t bore them with very long talks of history/culture/nature, etcetera.
Having said that, a great trek leader could be very knowledgeable, but he/she is not a walking encyclopedia. If you are asked about something you do not know – DO NOT MAKE THINGS UP and LIE! Someone in the group will pick up the lie. Once they discover that you lied, you will lose all credibility, and it does not matter that you did your job fantastically for 20 days on a 21-day trek; they will think you must have lied to them throughout the trip. Tell them that you do not answer that particular topic but update them once you find out more about the subject. You will receive many “curveballs,” especially early in your career; contemplate how you responded to it and try to handle those situations better the next time.
These days it is easy on the more commercial trials to get wifi connections. You can always search for answers online.
3. Excellent communication skills:
You might have incredible knowledge and outstanding charisma, but if you do not have “people skills” to interact with the group, they will probably feel like they are listening to a pre-recorded tour. Trekking vacation is very different from regular bus tours. Your clients will be spending extended periods out of their comfort zone, make them comfortable, chatting, and joking with them. Ask them about how things are different where they come from as to where they are. Ask them to speak about themselves, what they do, what they like, etcetera. Most people want to share their passions and favourite things with new friends. Make sure you are paying equal attention to all group members and engage everyone in participating.
4. Excellent storytelling ability:
Trekkers love to hear about cultures, religious practices, and the history of the region they are trekking in; they really like listening to stories. A great trekking leader needs to be an excellent storyteller. Storytelling is not straightforward; it is down to timing, how long the story is, and much more.
Plan precisely when you will tell a particular story, decide how long it should be, and practice it until you know it like the back of your hand. A reminder: Storytelling is not making things up; it is the same as lying!
5. Excellent organization skills:
Timing is of the essence when you are leading a trek. You need to be at specific places at specific times; you need to get to where the lunch place has been chosen and to your campsite at the end of the day. The group can only spend a particular time in places for photos, admiration, etcetera. You do not have to shepherd the group by giving them enough time and remind them gently where they need to reach at the end of the day and hopefully before it gets dark.
Look at the given timings for each day for the hike; if some people take longer, add more time to reach the destination. If the majority of the group is slower than regular trekkers, then start earlier in the mornings. If the need arises, make those rest days into hiking days to make up for their slowness (provided their acclimatization to altitude is not compromised).
6. Good sense of humour:
It is an asset if you can lighten things up with occasional jokes here and there. Making fun of yourself to make the group smile is a safe way to avoid upsetting group members by making jokes about him/her. You can add humour to the stories you tell by pointing out a funny situation or lighthearted facts.
7. You must be sensitive:
Not all group members have the same fitness level, and someone might have low self-esteem from being the last person to arrive at the campsite every evening or suffering from diarrhoea or other ailments. An excellent trek leader needs to be sensitive, supportive and encouraging during situations like this. Understanding human psychology and being compassionate can make problem-solving a lot easier.
8. You need to think on your feet:
As a trekking guide, your day can be unpredictable. The weather can quickly change, bridges might be washed away, landslides can block trails, things can be very different from the last time you trekked in this area. Being creative at improvisation, prepared, and flexible is essential. It will take time to plan for every situation, but the most important thing is learning from every experience.
On trekking tours, people usually have raincoats, first aid kits, hiking poles, jackets, etcetera, which can be improvised to help the injured or find an alternative option.
9. A good sense of direction:
It may seem obvious, but some trek leaders do not have a good understanding of direction or panics in a stressful situation. You have to be prepared for any number of conditions you might face while in the mountains, away from medical facilities, phone networks, transportation, etcetera. Often, your trekkers depend on your local knowledge and language skills to help you get through a situation. Your clients will remember you for your problem-solving skills.
10. You must be passionate about being a trek leader:
If you do not love what you do or don’t like providing an experience with new people, then leading treks is not the right profession for you.
Customers are paying for an unforgettable experience, and whether this is trek number 1 or trek 1000 for you, they should never know.
A real passion for what you do will shine through, so always remember to share that with your clients. It will reflect on the reviews they give on their trip experience.
Content by Raj Tamang – Founder and Artisan of Boutique Adventure Experiences.